Shipping Policy
Shipping Policy
At Bellure, we strive to get your order to you as quickly and safely as possible. Please read our shipping policy below for all the details.
Processing Time
All orders are processed within 1–2 business days of payment confirmation. Orders placed on weekends or public holidays will be processed on the next business day.
Shipping Rates & Delivery Times
We currently ship within South Africa only.
- Standard Shipping: 7–14 business days
- Express Shipping: 7–10 business days (where available)
Shipping rates are calculated at checkout based on your location and chosen delivery method.
Free Shipping
We offer free standard shipping on all orders over a qualifying amount. Check our website or promotions for the current free shipping threshold.
Order Tracking
Once your order has been dispatched, you will receive an email with your tracking number. You can use this to monitor your delivery status directly on the courier's website.
Delivery Issues
If your order has not arrived within the expected timeframe, please contact us using our contact form with your order number and we will investigate promptly.
Damaged or Lost Parcels
If your parcel arrives damaged or is lost in transit, please contact us within 7 days of the expected delivery date. We will work with the courier to resolve the issue as quickly as possible.
Contact Us
For any shipping-related queries, please reach out to us using our contact form